Troubleshooting Help & Common Errors

OpenFn Work Order & Run Status Codes

See OpenFn docs to interpret common error codes for workflow runs that fail and are killed, lost, and more!

Common Errors

502 Gateway Error: Sometimes when getting data from the KoboToolbox API, if the app is overwhelmed/has a lot of traffic and may time out and throw this error. Retry the OpenFn workflow and it should work well the next time!

401 or 404 Errors: Indicate an issue with auth, so double check your credential and user permissions.